How do I prepare my docking station for use?

If you have purchased a docking station from us, then you have come to the right place.
If you have purchased a laptop, please click on the following link for the appropriate manual: Laptop Manual.

Welcome to DSL-Tech!
With your new docking station, you can easily connect multiple devices to your laptop.
This guide will guide you through the steps to get your docking station ready for use.
Follow the instructions below to ensure that your docking station is set up correctly and functioning optimally.

Step 1: Connect the power adapter to the docking station

Make sure the docking station is plugged into a power outlet via the power adapter.
This will ensure that the docking station has enough power to support all connected devices.

Step 2: Connect the docking station to your laptop

Use the included USB-C or Thunderbolt cable to connect the docking station to your laptop.
Insert the cable firmly into both the docking station port and your laptop’s port.

Step 3: Make sure your laptop is turned on and unlocked

Turn on your laptop if it’s not already on.
Unlock your laptop so it’s fully accessible to the docking station.

Step 4: Wait for your laptop to recognize the docking station

Wait a few seconds to a maximum of 1 minute for your laptop to recognize the docking station.
You’ll notice that external devices like monitors and keyboards start working.

Step 5: Check if connected devices are functioning correctly

Check that all connected devices such as monitors, keyboard, mouse, and network connection are working properly.
If everything is properly connected, these devices should function right away.

Step 6: Restart your laptop if necessary

If a device isn’t immediately recognized, try restarting your laptop.
This can help troubleshoot connectivity issues and ensure that all devices are detected correctly.

Troubleshooting

Check the cables

Make sure all cables are properly connected and securely fastened.
Loose connections can prevent devices from working properly.

Check compatibility

Make sure your laptop is compatible with the docking station.
Refer to the specifications of both the laptop and the docking station to avoid compatibility issues.

Installing Drivers Manually

If devices are not functioning properly, it may be necessary to manually install the drivers for the docking station.
Go to the manufacturer’s website to download the necessary drivers and follow the installation instructions.

We have handy links to the drivers for all our docking stations

We hope you enjoy your Refurbished Docking Station! If you have any questions or need further support, please do not hesitate to contact us.